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When the Unsuspecting Customer says "No"
Clean
July 11, 2009 09:50 PM PDT
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"No" can mean many things when uttered by a customer. An Unsuspecting Customer is someone who is approached while out in public. Recognize the other variables that come into play when they say 'no' or you may damage all future business with them.
Visit me at http://www.LornaMcLaren.com
Read the blogs: http://lornamclaren.blogspot.com/
Follow on Twitter! @lornamclaren

Pass the butter, please . . .
Clean
June 13, 2009 05:27 PM PDT
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When it comes to Quick Communication Tips, this is one of the easiest tips to start using right away!

It's about how your tone ~ sets the tone. The impact of it's effect on how people will listen to you.

It's a great awareness and, it gets results fast. For those 'conversations' when your intent is to resolve an issue, try using this tone. Not only will you feel more in control, confident, and relaxed while using it, it can also be one of the most empowering tips to have fun with.

My name is Lorna McLaren and I'd love to hear your feedback. http://www.LornaMcLaren.com/
Read the Blogs: http://lornamclaren.blogspot.com/
Follow on Twitter! @lornamclaren

Diction makes a difference - Quick Communication Tip
Clean
May 17, 2009 10:08 PM PDT
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Diction is the clarity in which we pronounce words. How we pronounce our words will make a difference in how people perceive our message.

It can create instant rapport, gain credibility, make the listener want to listen to you more. It can also do the exact opposite.

Here are some tips to help you recognize and utilize the impact of diction. You'll also learn a system to pronounce with clarity every time; especially important when you communicate only by voice. Remember, they're perceiving you no matter what you do so be aware of the difference diction makes.

Thanks for listening! For more information & to send your comments, visit me at http://www.LornaMcLaren.com/
Read the blogs: http://lornamclaren.blogspot.com/
Follow on Twitter! @lornamclaren

Don't drop a bomb without back-up - Quick Communication Tip
Clean
May 01, 2009 09:47 PM PDT
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There are ways of communicating that are designed for impact. Instantly. You now have our attention. Yet once you have it, you better prove you're worthy of it by backing it up.

This Quick Communication Tip will ensure credibility, confidence, and make your communication worthy of your listener's attention when you want to 'drop a bomb' of impact and shake up our world with what you have to say.

This Quick Communication Tip will give you impact and credibility.

My name is Lorna McLaren and these tips will help you 'master the moment, no matter what hits the fan'

Visit me at http://LornaMcLaren.com
Read the Blogs: http://lornamclaren.blogspot.com/
Follow on Twitter! @lornamclaren

Lying Eyes - Quick Communication Tips
Clean
March 30, 2009 11:03 AM PDT
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When communicating, much is revealed with the eyes. Our eyes can give away many signals from confirming our message with conviction, to lying with intent. Although there are many factors to look at, when it comes to recognizing lying eyes, here are some tips to consider.

Quick Communication Tips - helping busy professionals "Master the Moment, no matter what hits the fan" --Lorna McLaren

Send me your comments or visit me at http://www.LornaMcLaren.com/
To read the Blog version, go to http://lornamclaren.blogspot.com/
Follow on Twitter! @lornamclaren

Stop and Stall; Quick Communication Tips
Clean
January 15, 2009 11:00 AM PST
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A Quick Communication Tip to help you get out of stressful and highly emotional situations. When the pressure is on, emotions are raw, or that big conflict just landed in your lap, what can you do before an 'inevitable regrettable' is said? Join Lorna McLaren for your fast, fun, focused tip.

Leave a comment! Visit me at http://www.LornaMcLaren.com
Blog version of this tip: http://lornamclaren.blogspot.com/
Follow on Twitter @lornamclaren

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